Tools used

Team interviews - what is working, what is not working, what needs to be different
Birkman assessments for each team member with one-to-one discussion of results
Team Birkman session
Observation of team in meetings
Encourage reading of the 5 Dysfunctions of a Team (clients don't live in our world of coaching!)
Use of the Team Assessment by the Table Group's firm)
Combo of Team Assessment & Birkman to enhance awareness of team dynamics
Team charter
Tools help the team develop a language for working together. Coaching is the aid to bring it to life for them and for them to eventually own it and self-manage.